As India becomes increasingly digital, everyone has a mobile phone. India is counted among the world’s internet powers. With this changing era, online business has also gained significant momentum. Online businesses deliver everything from goods to food to people’s doorsteps with minimal charges. It is true that the more online business grows, the less crowded shops will become.
Online service providers promise to deliver products to your home within a specific time frame, meaning your ordered product will arrive at your home within ten or fifteen minutes. The complaint arose that the young men employed by these service provider companies to deliver goods quickly drive recklessly, disregarding traffic rules to deliver goods to customers on time.
These days, due to increasing traffic and bad weather, products do not reach customers on time. Delivery boys, working on partial wages, risk their own lives and the lives of others. A case came to light in Chandigarh where a delivery agent died in an accident while trying to deliver an order within ten minutes.
Union Minister Piyush Goyal took cognizance of this incident. He convened a meeting of representatives of these e-commerce companies providing these services and told them to stop making claims of delivering goods within ten minutes. An order has been issued that the announcement of delivering goods within a fixed time period after an online order will no longer be applicable. Those working in this field have been told to drive at a normal speed and deliver goods within a reasonable time; the claim of delivering goods within ten or fifteen minutes has been abolished. Orders should be fulfilled promptly, but not at the risk of the delivery boys’ lives. Some experts say that this order will disrupt the operations of online businesses. We believe that this kind of thinking and the violation of traffic rules stem from the pressure on delivery boys to be fast. If the government has now put a stop to this trend, it is a good step. This step should be welcomed, and care should also be taken to ensure that online trading is not affecte