Ludhiana, April 7: Ludhiana Mayor Inderjit Kaur conducted a raid at the Zone B Suvidha Kendra (facilitation center) and found one of the counters empty. The inspection aimed to review the functioning of public service centers and ensure smooth delivery of civic services but after reaching at the Suvidha Kendra which is located in the basement of Ludhiana’s Municipal Corporation Zone B office, the counters were crowded and only two of the employees were present to attend to the crowd.
Only Two Employees Found on Duty
During the mayor’s visit it was revealed that only two employees were present at the center, despite multiple authorised posts. Most of the seats were found vacant raising serious concerns about how the center has been functioning. Citizens visiting the facility have reportedly been facing delays and inconvenience due to the lack of staff.
Zonal Commissioner Summoned
Considering the matter serious, The Mayor has summoned the Zonal Commissioner to explain the ongoing situation. Strict instructions have been issued to address the shortage of staff and ensure proper responsibility. Officials may face action if negligence or mismanagement is proven.
Administration Promises Action
Following the raid, the municipal administration has assured that necessary steps will be taken to fill vacant positions and improve performance. The Mayor emphasized that public service centers must function properly and that negligence will not be tolerated.