Chandigarh: In order to provide assistance related to cyber crimes, Punjab DGP Gaurav Yadav launched Chatbot Cyber Mittar. Along with this, the Cuber Crime Punjab has upscaled and increased capabilities on the helpline number 1930 and the Citizen Financial Cyber Fraud Reporting & Management System (CFCFRMS).
The Chatbot ‘Cyber Mittar’ will be providing assistance to queries related to cyber crimes. Information about the launch of chatbot has been shared by Punjab DGP Gaurav Yadav in a post on X.
To tackle realtime cybercrime reporting, @CyberCrimePbInd have upscaled and increased our capabilities on #Helpline 1930 and on the Citizen Financial Cyber Fraud Reporting & Management System (CFCFRMS). Chatbot Cyber Mittar has been launched today in Punjab for providing… pic.twitter.com/v0S9mHQ5KZ
— DGP Punjab Police (@DGPPunjabPolice) October 14, 2024
These cutting-edge innovations will enhance cybercrime reporting and ensure rapid resolution of financial frauds, empowering citizens in the digital world, said DGP Yadav.
He further added, Punjab Police has been proactively freezing/ lien marking funds moved out of victims’ accounts by cyber fraudsters with a success rate of 17% in 2024 *(57 Crores lien against cyber fraud of 337 Crores)*.
Cyber Mittar Chatbot will ensure instant info access with 24×7 assistance and swift response which will ensure confidential reporting to protect details of citizens.