New Delhi, March 19, 2026: To make train food safer, the government has launched the QR code system. This allows passengers to easily verify if their food is from authorised vendors.The initiative, highlighted by the Railway Minister, is part of a broader effort to modernise services and build trust among passengers who often raise concerns about food quality and overcharging.
How it works
Under the new system, food vendors and catering staff are being linked to QR codes that passengers can scan using their smartphones. Once scanned, the code provides key details such as the vendor’s identity, licence information, and service authenticity. This means passengers no longer have to rely only on appearance or a verbal claim that they can instantly verify if the food service is genuine. Similar steps have already been introduced earlier to improve accountability in railway catering.
Why is it important
For years, complaints about poor food quality, hygiene issues, and unauthorised vendors have been common on trains.
Now, with QR-based verification:
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Fake or unlicensed vendors can be easily identified
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Overcharging can be reduced
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Hygiene standards can be better monitored
Officials say the system adds a layer of digital transparency, making catering services more reliable for millions of daily passengers.
Part of Digital Changes
The QR code system is also part of Indian Railways’ larger push towards digital changes and passenger-friendly services. From online complaints to digital ticketing and food monitoring, technology is being used to improve the overall travel experience and make train journeys smoother and safer.
Required Procedures
Passengers are encouraged to:
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Scan QR codes before buying food
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Avoid purchasing from unverified vendors
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Report issues through official railway platforms
Step Towards Better Travel Experience
This initiative may seem small, but it has a big impact. By putting information directly in the hands of passengers, Indian Railways is trying to make train travel safer, more transparent, and more trustworthy. As digital tools become a bigger part of everyday travel, such measures could play a key role in improving passenger confidence and overall service quality.