New Delhi: Amid ongoing controversy, Oyo has clarified its revised check-in policy for partner hotels, which prohibits unmarried couples from checking in together. The company stated that this initiative aims to ensure a safe experience for families, students, business travelers, and solo visitors.
The policy, initially implemented in Meerut, requires all couples to present valid proof of their relationship during check-in, including for online bookings. Oyo has granted its partner hotels the discretion to refuse couple bookings based on their judgment, taking into account local social norms.
In a statement, Oyo emphasized its commitment to responsible hospitality practices, acknowledging the importance of individual freedoms while also considering the perspectives of law enforcement and civil society in the areas where it operates. The company plans to periodically review the policy and its implications.
This initiative is part of Oyo’s broader strategy to reshape perceptions and position itself as a safe choice for diverse travelers, aiming to foster longer stays and build customer loyalty.
In related news, Oyo’s parent company, Oravel Stays, recently acquired Motel 6 and Studio 6 from Blackstone for $525 million, further solidifying its presence in the US and Canadian hospitality markets.