Gurugram: A fake call centre that was deceiving US citizens by claiming to provide technical support has been dismantled in Sector 39, Gurugram.
Acting on a tip-off, a police team led by ACP (Cyber Crime) Priyanshu Diwan conducted a raid at a premises in Durga Colony. During the operation, three individuals were arrested, including the operator of the call centre, and a mobile phone, two laptops, and other electronic devices were seized.
The arrested suspects are Amandeep Singh alias Prince (34), Palvender Singh (25), and Eishav Ghai (25), all residents of New Delhi. Amandeep Singh, the call centre’s owner, reportedly paid Palvender and Eishav a salary of Rs 35,000 along with a 1% commission.
According to ACP Diwan, the police received specific information about the fraudulent operations, which had been running without a license from the Department of Telecommunications (DOT). The suspects were seen communicating with US nationals, providing them with technical support and customer service for fees ranging from $100 to $500 through E-Gift redeem cards. The operation had been active since August.
The investigation is ongoing, and authorities have not ruled out the involvement of additional individuals. The suspects are currently in police custody for further questioning, with a First Information Report (FIR) filed under relevant sections of the Bharatiya Nyaya Sanhita at the Cyber Crime South Police Station.