Cockroach Sighting Triggers Emergency Cleaning on AI180

August 4, 2025

New Delhi: Air India’s San Francisco-Mumbai flight AI180 via Kolkata was subjected to emergency deep cleaning after passengers reported spotting cockroaches mid-flight.

According to the airline, two passengers were disturbed by the sight of “a few small cockroaches” and were promptly relocated to other seats in the same cabin, where they remained comfortable.

Upon landing in Kolkata for a scheduled fuel stop, the aircraft underwent intensive cleaning by the ground crew before proceeding to Mumbai as scheduled.

Despite regular fumigation, Air India acknowledged the possibility of insect entry during ground operations.

The airline has initiated a formal investigation to identify the source and has promised additional preventive measures, issuing a public apology and reaffirming its commitment to passenger hygiene and comfort.

Singapore-Chennai AI349 Flight Cancelled Due to Maintenance

In a separate incident, Air India’s flight AI349 from Singapore to Chennai, scheduled for August 3, was cancelled due to a maintenance issue discovered before departure. The airline said the rectification required more time than anticipated, leading to the cancellation.

Efforts are underway to minimize disruption for affected passengers. Hotel accommodations were arranged, and full refunds or complimentary rescheduling options were offered. Air India emphasized that passenger safety and well-being remain its top priority and advised travelers to stay informed via its official website and customer service channels.