Last Updated: October 13, 2026

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  • Tag: service lapses

    IndiGo CEO admits service lapses, says restoring punctuality ‘not an easy target’

    New Delhi: IndiGo CEO Pieter Elbers on Thursday admitted that the airline is going through severe operational turbulence, saying immediate priority remains to stabilise services and restore punctuality, even as achieving that “is not an easy target”.  In an internal message to employees, Elbers admitted that IndiGo, India’s largest carrier, has fallen short of delivering.