New Delhi: Airports across the United States witnessed widespread disruption late Friday after a telecommunications failure forced authorities to temporarily halt all departing flights nationwide, leaving thousands of passengers stranded and throwing travel plans into disarray.
The unprecedented disruption, the second nationwide flight grounding of its kind since the September 11, 2001 attacks, was ordered as a precautionary step following a communications outage affecting the Federal Aviation Administration (FAA), US Homeland Security Secretary Markwayne Mullin said.
Flight operations resumed a few hours later after officials ruled out the possibility of a security threat or deliberate attack. Mullin sought to reassure the public, saying, “This isn’t another 9/11.”
Despite the lifting of the restriction, passengers continued to face the possibility of delays and cancellations as airlines worked to reorganise aircraft schedules and crew availability.
At New York’s John F Kennedy International Airport, Riley Alexis Holmes was hoping to reach Oregon in time to attend her brother’s final musical performance. However, after waiting for nearly two hours, she was informed that her flight had been cancelled.
“I called my mom and cried, and I’m just sitting here waiting for information,” she said.
Other travellers described feeling helpless as their journeys were disrupted without clear information about when flights would resume.
“I feel very frustrated because you know, you come to the airport and then all of a sudden your whole plans have changed and you don’t know when you’re leaving, We’re kind of stuck,” another passenger said.
At Newark Airport, a traveller identified as Jose was attempting to reach Toronto for work. Speaking to CNN, he said he had purchased his ticket after the ground stop had already begun.
“This already happened, and they sold it to me anyway,” he said.
The situation was equally stressful at New York’s LaGuardia Airport, where Janice Llewellyn feared she might miss her daughter’s wedding in Toronto.
“I may lose my mind…My husband flew all the way from England to get to the wedding. Oh gosh! I wish they had another flight, I wish I could get another flight, like, now,” she said.
At Las Vegas airport, some passengers were informed that their journeys had been delayed because of strong winds.
One traveller, who was trying to return to Oakland, even considered driving instead of waiting for another flight. However, he feared road congestion could make that option difficult as well.
“If the whole country is stopped, that means the highways are going to be jammed too,” he said.
Meanwhile, Gainesville Regional Airport in Florida arranged pizza for around 80 passengers who remained stranded during the disruption.
The incident occurred less than two weeks before Thanksgiving, one of the busiest holiday travel periods in the United States, raising concerns about further disruptions during the peak travel season.
Several airlines issued advisories asking passengers to remain updated about their journeys.
Air India cautioned travellers about potential disruptions to flights operating to and from the United States and advised them to verify their flight status before heading to the airport.
American Airlines also confirmed that the ground stop was affecting operations, although some flights at selected airports had started receiving permission to depart.
US Transportation Secretary Points to Outdated Air Traffic Control Systems
US Transportation Secretary Sean Duffy attributed the disruption to ageing telecommunications infrastructure that struggled to handle excessive data traffic. He also criticised Congress for not approving sufficient funding to replace the outdated systems.
Explaining the technical failure, Duffy said the existing analogue telecommunications network, including its switches and routers, began producing inconsistent data after becoming overloaded.
“Do you want Congress to fund this? President Trump has asked for the money. This is analog telecom. Our switches, our routers actually got overloaded with data, and they went down. And I shouldn’t say they went down, they started to give us inconsistency in the data from those routers. And because of that, we shut the system down,” he said.
Duffy called for additional financial resources to modernise the country’s air traffic control infrastructure, arguing that temporary repairs would not be sufficient to address the problem.
“Give us the resources to build a state-of-the-art air traffic control system. Let’s not do a patchwork fix to a system that’s critical for every single family. It’s not red, it’s not red, it’s not blue, it’s not Democrat, it’s not Republican, it’s American. Give us the money to fix it,” he said.