- विज्ञापन -
Patna, June 21: Two Air India flights that landed in Patna on Saturday landed without the luggage of the passengers. Flight IX2936, which arrived in Patna from Bengaluru, landed without the luggage of 180 passengers. Similarly, flight XI1634 that arrived in Patna from Chennai also left the luggage of the passengers.
After this, a ruckus started among the passengers at the airport. Air India told the passengers that ‘we were overweight, so we could not bring the luggage.’
Air India told the passengers that ‘The runway of Patna airport is small, and it was raining. Therefore, heavy luggage could not be brought. Today, no Air India flight is coming to Patna; therefore, it has been said that the luggage will arrive by 8 am tomorrow.’
The passengers got angry when they did not get their luggage. They created a ruckus at the airport. Air India said that the luggage of the passengers will be delivered directly to their homes. Air India’s ground staff and CISF jawans pacified the passengers.
There were many passengers who had to catch another flight. But, they faced a lot of trouble due to the non-arrival of luggage.
Information not given to the passenger
A passenger on the flight said- Our flight landed from Bengaluru to Patna at around 8:30 pm. When we went to collect our luggage after the announcement, it had not arrived there.
Air India said that due to the rain, the luggage has become heavy. That is why the luggage was not brought. This information was not given to any passenger.
Still no guarantee has been given as to when our luggage will arrive. Only a receipt has been given. It has been said that it will be delivered to our home today or tomorrow.
When we complained about this to the airport authority, we were told that they are checking. Our luggage will be delivered to our home in a few days. Our details have also been noted for this. Many passengers are going to their homes now, while many are still waiting for their luggage.
An another passenger from Chennai, said, “I had a connecting flight from Pune. I paid Rs 3500 for extra luggage. On landing, we were told that our luggage will come on belt 3.”
What are the rules for luggage on flights?
Every airline has different guidelines regarding luggage. It is mandatory for all passengers to follow these rules. Generally, there are two types of luggage, the first is the cabin bag, which you can carry inside with you and the second is the check-in bag, which is deposited at the airline counter. The passenger gets this at the airport after disembarking from the flight.
The weight of both types of luggage is different, which is written on the ticket. If your luggage is more than the prescribed weight, then you will have to pay an extra charge for it.
